Contact Us
Reach the team for phone accessory questions, order assistance and after-purchase support.
Email and order assistance
Write to service@waoij.com. For an existing purchase, include your order number and the email address used at checkout so we can identify the order.
Telephone and availability
Customer service phone: +86 4558781333. Support hours: Monday–Friday, 9:00 AM–6:00 PM PST.
Help with a product problem
Tell us if an item is damaged, defective, incorrect, incomplete or substantially different from its description. Include clear photographs or videos when relevant.
Arrange a return before posting
Please contact us first. Following review and approval, we will supply return instructions and the appropriate warehouse address. Do not use our business registration address for a return unless our team specifically directs you to do so.